Managed Services
Anti Virus
Virus Protection Service
You don't have to do this all in-house. Computer works can take care of virus
protection for you. We are uniquely qualified for the job:
- We filter more than 1.1 billion viruses and spam messages each year for our customers.
- Nearly one-half (47%) of all our customers' email messages are viruses or spam, and are proactively quarantined.
- We apply more than one virus pattern update every single day for our customers.
- With Computer Works' advanced virus, spyware, malware and spam protection, you can get the essential security you need and leave the technical details and IT management to us.
Patch Management
Patch management is an area of systems management that involves acquiring, testing, and installing multiple patches (code changes) to an administered computer system. Patch management tasks include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures, such as specific configurations required. A number of products are available to automate patch management tasks, including RingMaster's Automated Patch Management, PatchLink Update, and Gibraltar's Everguard.
Like its real world counterpart, a patch is a "make-do" fix rather than an elegant solution. Patches are sometimes ineffective, and can sometimes cause more problems than they fix. Patch management experts, such as Mark Allen, CTO of Gibraltar Software, suggest that system administrators take simple steps to avoid problems, such as performing backups and testing patches on non-critical systems prior to installations.
Spam Filtering
Block more than 99% of unwanted and unwelcome emails, viruses, worms, malware and other threats, and save hours in lost productivity with our premium hosted spam filtering service. Our multi-layered email protection service safeguards your entire network, including computers and servers, and provides for quick and easy account management and in-depth reporting from any web browser.
Network Monitoring
ComputerWORKS’ Network Services Division specializes in offering cost-saving business communications analysis, design, implementation, and maintenance services. To support our full-service philosophy, ComputerWORKS establishes and maintains strong relationships with carriers of data and voice communications such as Verizon.
To the Rescue: 24x7 On-Site Network Support In cases where a network problem is not able to be prevented, simply knowing the problem exists in a timely manner brings little consolation. For this reason our network monitoring service is included as part of ournetwork support plans, which feature 24x7 emergency support, which feature 24x7 emergency support, including on-site network support within 4 hours.
Remote Management
Computer Works Remote Management Services (RMS) simplify the adoption and ongoing management of Computer Works Advanced Technologies, while enhancing the business benefits of your network and significantly reducing your total cost of ownership (TCO). Built upon the principles of co-management and out-tasking, Computer Works RMS offers a happy medium between complete outsourcing and self-management. A team of experts actively monitors your network from our global network operations center (NOC) 24 hours a day, 365 days a year, responding to incidents
and taking the lead in co-managing the network. We act as an extension of your internal IT team. You retain access and control. Together we anticipate, identify, and resolve issues faster, more accurately, less expensively, and with more visibility. An innovative management portal provides a constant, detailed view of network health as well as the actions of the Computer Works team. IT staffing is simplified, and you can focus resources on core business strategies instead of ongoing network management. You can also make use of the full benefits of Computer Works advanced technologies to enhance collaboration, streamline operations, and establish the network as the platform for business growth and innovation.